Refund & Cancellation Policy
Last updated:
This policy explains how the free trial, billing, cancellation and refunds work for MYCBM Pro.
1. 3-day free trial
- New accounts can try MYCBM Pro free for 3 days.
- If a payment method is requested to start the trial, you will not be charged during the trial.
- If you do not cancel before the trial ends, your subscription starts and the first annual payment is taken, according to the rules shown by your billing provider when you subscribed.
2. Price and billing
- MYCBM Pro costs $14.99 per year, unless a different price is clearly shown to you before purchase.
- Taxes may be added where required by law.
- Subscriptions are billed once a year in advance and renew automatically until cancelled.
- There are no hidden fees.
3. How to cancel
Subscribed through our website: contact us at support@mycbm.app from your account email, or use the cancellation option in the app when it is available. Cancellation stops the next renewal; you keep access until the end of the period you already paid for.
Subscribed through the Apple App Store: cancel in your Apple ID subscription settings. Apple manages the billing.
Subscribed through Google Play: cancel in the Google Play Store under Payments & subscriptions. Google manages the billing.
Deleting the app or your account does not automatically cancel a store subscription.
4. Refunds
Website purchases. If you were charged in error, or contact us within 14 days of an annual charge and have not substantially used the Service in the new period, we will review your request in good faith. Where consumer law gives you a right to a refund or withdrawal, we will honour it.
App Store and Google Play purchases. Refunds are handled by Apple or Google under their policies. We cannot issue refunds for purchases made through these stores, but we are happy to help you with the process.
5. Contact
For billing questions or refund requests, write to support@mycbm.app with the email address of your MYCBM account.